Customer Journey
Learn more about
our customer journey
As your business grows and you add new employees, more benefits, and open up shop in other locations, managing payroll can become unwieldy. Take a look at our customer journey that helps you to understand how we work.
Customer
journey
Sending Payroll Data
The required payroll data must be sent by the client/customer to our team. Then, data is being processed by our team.
Sending Result
After our team processes the data, we will send the result report (softcopy draft) to our client. The result contains data for approval. At this time our client will check and confirm the approval.
Approval Confirmation
If approval is OK
We will receive the approval & instructions to go via email and go to stage 2 (execution phase).
If approval is NOT OK
If there is something to be revised, we will receive the email correction instruction and update the corrections asap.
Payroll Fund Submission
At this stage we will submit the payroll fund data to be processed.
Payroll Fund Providence
Clients need to inform the Payroll fund providence. We will process the bank Transfer.
Bank Transfer to Employee
The ABS Payroll Team will process the bank transfer to the employee following the fund submission.
Printing reports & Payslips
We will send the report by printing and digital E-Payslips.
BPJS & PPH21 Fund Submission
We prepare the BPJS & PPH21 Fund Submission to our client.
BPJS & PPH21 Fund Providence
Clients need to inform the Payroll fund providence. We will process the bank Transfer.
Bank Transfer & Report to BPJS
Our team will process the payment and reporting to BPJS.
Bank Transfer & Report to Tax Office
Our team will process the payment and report to the Tax Office.
Filing the Original Receipt of BPJS & Tax office
At this final step the clients need to filing the original receipt of BPJS & Tax Office.
